Frequently Asked Questions
Set up is included in the rental rate.
A delivery fee may apply depending on the distance from 19473.
Pa sales tax will be added to your invoice.
A delivery fee may apply depending on the distance from 19473.
Pa sales tax will be added to your invoice.
Our delivery fee is $2.00 per mile from 19473. Please call our office for a current quote.
No... Our crew will arrive 1-3 hours prior to the start of your event to set up.
We clean and disinfect our equipment after every use.
We use lysol, odoban, and simple green to make sure our equipment is both clean and disinfected.
We use lysol, odoban, and simple green to make sure our equipment is both clean and disinfected.
Yes. A blower keeps air in the unit the entire time. Once unplugged they deflate. We require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We accept Cash, Checks, or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
You will receive a full refund on a bounce rental if you cancel at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Weather related cancellations will be refunded or given a rain check good for 1 year.
* Mechanical rides require at least a 30 cancellation notice to receive a refund.
Weather related cancellations will be refunded or given a rain check good for 1 year.
* Mechanical rides require at least a 30 cancellation notice to receive a refund.
Yes...All bounce rentals require a $50 Credit Card deposit.
Mechanical rides require a 20% deposit.
Mechanical rides require a 20% deposit.
We prefer to set up on grass so we are able to stake the unit down. This is the safest way to set up an inflatable!
Please let us know if you have any underground sprinkler systems or underground utilities.
The set up area for all of our equipment must be relatively flat and free from overhead obstructions such as low hanging branches and power lines.
Please be sure the area is free from rocks, sticks, and pet droppings before we arrive to set up.
Please let us know if you have any underground sprinkler systems or underground utilities.
The set up area for all of our equipment must be relatively flat and free from overhead obstructions such as low hanging branches and power lines.
Please be sure the area is free from rocks, sticks, and pet droppings before we arrive to set up.
Inflatables Must be Supervised at ALL TIMES that Children are Playing!!
1. Absolutely NO Pushing, Hitting, or Horseplay of any kind allowed while on the inflatables.
2. Flips are NOT allowed.
3. All sliders and jumpers MUST REMOVE SHOES before playing on the inflatable.
4. NO Sharp Objects of any kind on the inflatable.
5. NO Food or Drink allowed in or on the inflatables.
6. NO children are allowed near the motor. An adult supervisor will turn the on/off switch when it is time for the inflatable to be inflated or deflated.
1. Absolutely NO Pushing, Hitting, or Horseplay of any kind allowed while on the inflatables.
2. Flips are NOT allowed.
3. All sliders and jumpers MUST REMOVE SHOES before playing on the inflatable.
4. NO Sharp Objects of any kind on the inflatable.
5. NO Food or Drink allowed in or on the inflatables.
6. NO children are allowed near the motor. An adult supervisor will turn the on/off switch when it is time for the inflatable to be inflated or deflated.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.